Shipping Policy

At Magic Portraits, we are committed to delivering your custom AI masterpieces with the same level of quality and care that goes into creating them. We understand that whether this is a gift for a loved one or a treat for yourself, timely delivery is essential.

Our Fulfillment Promise

To ensure your order arrives in record time, we utilize a network of five fulfillment centers across the United States. By printing, packaging, and shipping from the location closest to you, we minimize transit times and reduce the risk of delays.

Shipping Rates & Delivery Estimates

Please note that the delivery times listed below are calculated after you have approved your final portrait design.

Shipping Method	Cost	Estimated Delivery Time
Standard Shipping	Free	5 – 10 Business Days
Expedited Shipping	$19.00	Up to 5 Business Days

Important Note for Alaska & Hawaii:

If you require Expedited Shipping to Alaska or Hawaii, please contact our support team directly before placing your order to ensure we can meet your timeline.

Order Tracking

As soon as your portrait has been printed, packed, and handed over to the carrier, you will receive a shipping confirmation email containing your unique tracking link. You can use this link to monitor the status of your package in real-time.

Additional Information

• Production vs. Shipping: Please remember that "Shipping Time" refers to the time the package is in transit. This begins once your custom print has been produced following your approval of the preview.

• Potential Delays: While we strive for punctuality, shipping times may vary slightly due to factors outside our control, such as high-volume holiday seasons, courier delays, or customs processing (for international orders).

• Address Accuracy: Please ensure your shipping address is correct at checkout to avoid delivery issues.

Contact Us

If you have any questions regarding your order status or need assistance with shipping, our support team is ready to help.

Email: hello@magicportraits.io